We ship via US Postal Service PRIORITY MAIL and US Postal Service EXPRESS MAIL Monday through Thursday.
We will inform you as soon as your order is processed along with a USPS Delivery Confirmation Number.
Please note--in the case of Priority Mail this isn't "tracking" as such, only Delivery Confirmation.
We strive for your order to be processed within 24-48 business hours.
Make sure you can receive mail at the address you provide us.
We do not guarantee when you will receive your item as that is controlled by the US Postal Service.

Shipping & handling starts at $7 for Priority Mail and goes up based on weight. Express and Global Express fees are a flat $25.

For questions about an order you've placed, please use our contact form and include your name, order number and question. Our customer service department will get back to you as soon as possible.

Payment options :
Visa
Mastercard
Discover
American Express

No E-gold
No Western Union
No PayPal
No Money Orders
No Cash

**Notice**

As mentioned above, we don't like to process orders using cash or money orders, but on occasion we will accept both. This is on a case by case basis. Please email joe_weider@chemoneresearch.com if you need to order this way.  We will never accept Western Union as payment.

*** PLEASE DO NOT ASK HOW TO USE OUR PRODUCTS. THESE ARE RESEARCH CHEMICALS, AND AS SUCH YOU SHOULD KNOW HOW YOU ARE GOING TO USE THEM BEFORE YOU ORDER. CHEMONE'S PRODUCTS ARE FOR RESEARCH USE ONLY AND NOT FOR HUMAN USE ***

Please note, if your order is returned to us due to a mistake on your part, your order will be subject to a 25% restocking fee.

We ship to Canada, UK and the US. We cannot ship to Australia, Italy, Germany or most of Eastern Europe talk to your politicians, not us about this). When in doubt, please ask before ordering, thank you--please note that at this time, Canada has become problematic, for reasons they cannot articulate to us. If you're a Canadian resident, we'll do our best to see you receive your research materials, however, if Canadian Customs refuses to alllow the entry, we will refund your purchase price once we receive the product back from Canadian Customs, otherwise, the burden will fall upon the consumer. Thank you.

Please note, due to the nature of the products we will not offer refunds or exchanges once an order has left our warehouse.